Terms of Use

Agreement to Terms

By accessing and using the ocean-lemur website and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

Last updated: June 2026

Services Provided

ocean-lemur provides housing consultation services to assist international students in finding accommodation in London. Our services include property research, viewing coordination, contract review, and related support as described on our website.

We act as consultants and facilitators. We do not operate as estate agents or letting agents, and we do not manage properties or hold tenancy agreements ourselves.

Service Limitations

Our services are consultative in nature. We cannot and do not guarantee:

• That you will secure specific accommodation
• Specific outcomes or results from using our services
• That properties we identify will remain available or meet all your requirements
• That landlords will accept your application
• The accuracy of third-party information provided by landlords or agents

Client Responsibilities

When using our services, you agree to:

• Provide accurate and complete information about your requirements and circumstances
• Respond promptly to communications and requests for information
• Conduct your own due diligence before entering into any tenancy agreements
• Read and understand all documents before signing
• Comply with all applicable laws and regulations
• Pay agreed fees for services rendered in accordance with our pricing

Fees and Payment

Service fees are as published on our website. Payment terms will be agreed upon before services commence. Fees are non-refundable once services have been provided, except where otherwise agreed in writing or required by law.

Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of ocean-lemur or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without express written permission.

Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding:

• The accuracy, completeness, or reliability of information provided
• The uninterrupted or error-free operation of our website
• The results that may be obtained from using our services
• The suitability of properties we identify for your specific needs

Limitation of Liability

To the fullest extent permitted by law, ocean-lemur shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services, including but not limited to:

• Loss of profits or income
• Loss of opportunity or accommodation
• Costs of alternative services
• Reliance on information provided

Our total liability for any claims arising from our services shall not exceed the fees you paid for those services.

Third-Party Links and Services

Our website may contain links to third-party websites or reference third-party services. We do not endorse or assume responsibility for the content, privacy policies, or practices of third-party sites or services.

Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy and GDPR compliance documentation. Please review these documents to understand how we handle your personal information.

Professional Advice

Our services do not constitute legal, financial, or professional advice. We recommend consulting with qualified legal or financial professionals for specific advice regarding tenancy agreements, financial commitments, or legal matters.

Termination

We reserve the right to refuse service, terminate accounts, or cancel services at our discretion, including for:

• Violation of these terms
• Provision of false or misleading information
• Abusive or inappropriate conduct
• Non-payment of fees

Changes to Terms

We may modify these Terms of Use at any time. Significant changes will be communicated through our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Contact Information

For questions about these Terms of Use, please contact us at [email protected].